Lyft Concierge Program


The Trinity Health of New England Lyft Concierge Program aims to address transportation barriers and improve healthcare access for vulnerable populations. By partnering with Lyft and utilizing grant funds, the program provides reliable transportation solutions to ensure patients can attend medical appointments and obtain necessary medications. This initiative is designed to enhance health outcomes and improve the overall patient experience.
 

Program Goals

  • Provide access to healthcare services for individuals in underserved communities.
  • Facilitate easy transportation to and from medical appointments.
  • Enhance the overall patient experience.
     

Program Outcomes

  • Reduce patients' concerns related to transportation.
  • Decrease no-show rates for medical appointments.
     

Key Features

  • Partnership with Lyft: A regional partnership with Lyft provides reliable transportation solutions.
  • Grant Funding: Current grant funds support the program's implementation.
  • Improved Access: The program aims to improve access to healthcare services for individuals in underserved communities.

Program Impact

  • Rides Provided: Over 6,000 rides have been provided since the program began.
  • Grant Funding: Over $100,000 in grant funds has been allocated in Connecticut and Massachusetts.

By providing transportation assistance, the Trinity Health of New England Lyft Concierge Program is making a significant impact on the lives of patients and improving their overall health and well-being.

If you have any questions or would like to learn more about the Lyft Concierge Program please contact Jacob Diogostine, Regional Coordinator CHWB & Community Benefits.