Committed to your Safety and Well-Being

Your safety is our top priority. That’s why we are taking extra steps, exceeding standards, and continuing to find new and innovative ways to keep you safe. Quality and safety are cornerstones of our care.

It’s important that you do not postpone care that you need to get healthy and stay well. Trinity Health Of New England is taking a thoughtful and careful approach to resuming all surgeries and procedures while minimizing COVID-19 related risks for you, other patients, and caregivers. We continue to be informed by the Centers for Disease Control and Prevention (CDC) and state and local guidelines, and we use the best available clinical evidence to care for our patients. That’s why our care teams only use treatments and therapies that have undergone randomized, double-blind clinical trials with enough numbers of patients to justify their safe and effective use in clinical protocols.

We will continue to participate in research protocols, share best demonstrated practices, and evolve our clinical care protocols and processes to provide the best care for our patients, our communities, and our colleagues

Steps We're Taking to Help Keep You Safe

Screening & Testing

Every person who enters our facilities gets a temperature and symptom screening. That includes patients here for elective procedures and anyone staying overnight. If a patient tests positive, the procedure will be postponed, unless urgent. It’s precautionary processes like these that keep all of us safer.

Required Masking

For everyone's safety, all staff, patients and visitors are required to wear masks at all times in our facilities. For good reasons. And if you don't have a mask, don't worry. We'll gladly provide you one.

COVID-Free Zones

Making sure all our patients are safely cared for is our highest priority. That’s why we've created COVID-Free Zones, where we provide care only for people not known to have COVID-19 or COVID-19 symptoms, in our facilities.

Social Distancing

Social distancing is still one of the best ways to slow the spread of COVID-19. And we're all about it. In fact, we've made these changes to our processes and facilities to create even more safe space for you and us.

Limited Visitors

Flattening the curve and stunting the spread of COVID-19 means reducing contact with others whenever possible. That's why we continue to limit visitors from our facilities. We make only a few exceptions for certain circumstances and compassionate care.

Enhanced Cleaning

For your safety, we've increased the frequency and intensity of our facility cleaning, being sure to follow the CDC's new COVID-19 guidelines. We're using robust disinfecting processes and paying special attention to frequently touched surfaces like doorknobs and counters.

Virtual Care

There’s never been a better time to try virtual care. And we have lots of convenient options for you to consider, including video and over-the-phone appointments. Learn about each and start getting care from almost anywhere.

Precautions You Can Take

COVID-19 is highly contagious. Wearing masks, physical distancing, and washing your hands are the most effective things you can do to slow the spread of COVID-19. If you are sick with COVID-19, or suspect you are infected with the virus that causes COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community:

We need your help to slow the spread of COVID-19 in our community.

That is why we are calling on you to join our colleagues and providers in taking the Pledge to Protect — a promise to do your part to help keep your loved ones and our community safe.

I pledge ...

• To wear a mask in public, to do my part to prevent the spread of the virus.
• To maintain physical distancing whenever possible.
• To wash my hands often to prevent my germs from spreading.
• To take COVID-19 seriously to flatten the curve so fewer lives are affected by this disease.
• To protect the ones I love.