Used as main image by Phynd in search results and profile page

Lauren Phillips, PA

Physician Assistant

Primary Contact

(413)594-3111

Services & Specialties

Areas of Specialization

  • Physician Assistant

Locations & Contact

Primary Location

Trinity Health Of New England Medical Group: Chicopee

444 Montgomery St
Chicopee , MA 01020

Trinity Health Of New England Medical Group: Chicopee

Urgent Care Physicians, PC

1515 Allen St
Urgent Care/Walk-In Center
Springfield , MA 01118

View hours
Monday
9:00am - 7:00pm
Tuesday
9:00am - 7:00pm
Wednesday
9:00am - 7:00pm
Thursday
9:00am - 7:00pm
Friday
9:00am - 7:00pm
Saturday
9:00am - 5:00pm
Sunday
9:00am - 5:00pm

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.5 out of 5

(190 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

72 Reviews

08/23/2024

So much better than Riverbend

07/26/2024

Very knowledgeable and helpful explaining my bloodwork with the necessary adjustments I need to make with my medications.

07/23/2024

Trinity always do a fabulous job

07/19/2024

I'd preferer to see Lauren Phillips everytime I have an appointment with my primary doctor .

07/02/2024

She listens and takes her time to know what is my concern.

06/27/2024

Fair

06/24/2024

She listen to my concerns & praised my weight loss unfortunately she didn鈥檛 send in my prescriptions for renewal/it was a 6 month follow up $ is needed every 6 months in order to get prescriptions continued

06/24/2024

Previous interactions with this provider were very poor. I tried to avoid this provider. this time around things were good/excellent.

06/24/2024

I am very satisfied

06/17/2024

Es muy bueno

06/13/2024

Loren takes time to explain her concerns about my care.

06/04/2024

She was understanding, compassionate and informative

05/30/2024

Lauren Phillips, PA-C was knowledgeable and thorough. I felt she understood my problems and concerns and she sent me for tests and also explained what she believed was going on in a manner that was easy to understand.

05/21/2024

Lauren Phillips is the best. She listens and help me understand things that the Dr. usually is in and out and does not sit and talk or explain anything. I understand that they are very busy and that is why I had my children with a Midwife.

05/16/2024

I have nothing additional to add at this time. My visit was terrific.

05/16/2024

Dr O, Lauren Phillips & Lauren Marshall are a "GREAT" Team!

05/14/2024

Lauren was professional, yet friendly and thorough.

05/08/2024

thanks so much!

04/23/2024

Thank her.

04/19/2024

Great listener

04/18/2024

thank you for encouraging me to see my doctor regularly.

04/11/2024

I'd never met her, have no idea if she was under some time constraint, was curt but efficient, and didn't include BP reading, pulse or O2 reading on the exit form.

04/11/2024

Keep up the good work

04/09/2024

She listens & asks questions

04/04/2024

Lauren Phillips is very pleasant and informative when I have a question.

03/26/2024

I am completely satisfied with the care I received

03/19/2024

Gracias por su buen servicio

03/12/2024

Lauren Philips was absolutely amazing. I get very nervous going to the doctor but she was very nice and took the time to explain everything and made me feel very comfortable.

02/28/2024

There was nothing to explain to me. My temp. B?P and heart beats were all normal. and the visit was a waste of time. I did explain my need to see a Urologist and she was professional and understood that i needed to see someone in Urology. I do not fault her with my inability to get an appointment within a reasonable period of time..

02/22/2024

Will not see this provider again.

02/08/2024

Really poor

02/08/2024

Provider still has not communicated with me about elevated numbers in my lab results even after sending a message. Just overall poor follow through and an unpleasant experience overall

02/02/2024

She made me feel comfortable with the diagnoses

01/19/2024

Lauren was very professional

01/12/2024

Not professional.

01/12/2024

Laura put me at ease about my follow up ultra-sound explaining that the lump was most likely nothing to worry about. She had an ultra-sound scheduled just to make sure nad to put me at ease.

01/09/2024

Provider Phillips seems to be a knowledgeable person. However the way she delivers information, and her demeanor with patients needs improvement. She speaks to people as if they are beneath her and not worthy of her time.

12/29/2023

Professional and competent

09/29/2023

She is very knowledgeable and thorough.

08/30/2023

I was very happy with Lauren.

06/21/2023

Would recommend this doctor to friends and family

04/19/2023

Time to be seen took a long time. Waited 40 minutes in a patient room before provider came in.

04/07/2023

She did well overcoming my objection to taking blood pressure medication. She addressed the reason for my visit well by ordering appropriate tests and consults.

04/07/2023

I gave My full experience and explanation in the first question. Please refer.

04/03/2023

I would switch to her as my primary care provider

04/01/2023

Excellent experience

03/30/2023

she was great

03/22/2023

Very difficult to get follow up care.

03/17/2023

No tengo ning煤n comentario,todo es excelente

03/08/2023

felt like I was in very good hands.

03/06/2023

compassionate, needs to be addressed more

03/05/2023

Lauren was thorough and very helpful explaining my meds and follow up.

02/21/2023

this provider is the best for me , it's close to home and there are some exceptional doctors who really care about me and many others

02/21/2023

Dr Phillips also gave me a great physical & answered all my questions that I was concerned about.!

02/17/2023

Excelente

02/12/2023

Good experience overall

02/12/2023

Nothing else at present.

02/11/2023

The provider was very good.

12/28/2022

She was very understanding and offered advise that could be very useful

12/28/2022

fast completion of my issue. no pain. Just super service.

12/08/2022

Muy satisfecho con el servicio

12/07/2022

She was very knowledgeable and explained all my options very well.

11/20/2022

Everyone was very courteous and helpful.

11/09/2022

Bedside manner was very lacking. She was not polite from the moment I walked in and it seemed like I was wasting her time. She talked down to me like I was a child. If I have to have return visits, they will not be with her.

10/25/2022

My doctor listens to me & answers all my questions if I see her

10/19/2022

she is a keeper

10/01/2022

Seemed rushed, discourteous, no eye contact, felt talked down to

09/30/2022

i was so happy seeing her and it was my 1st time with this doctor

09/16/2022

She was very pleasant and friendly

09/07/2022

Really felt she did a great job

09/02/2022

Time spent with this professional was great. Went away feeling better

08/05/2022

Thank you to Lauren for her research and thoughtful answers and feedback.
Show more