Notice of Nondiscrimination


NOTICE INFORMING INDIVIDUALS ABOUT NONDISCRIMINATION, AVAILABILITY OF LANGUAGE ASSISTANCE, AUXILIARY AIDS, AND ACCESSIBILITY SERVICES

Trinity Health Of New England understands that we all have different lived experiences, needs, identities, customs, and abilities. We are committed to providing quality, accessible, equitable care and services that are responsive to the needs of the diverse communities served.

Trinity Health Of New England welcomes all individuals who come to us for care, treatment, and services. We comply with all Federal civil right laws and do not exclude anyone or treat them differently because of their age, race, color, ethnicity (including limited English proficiency and primary language), national origin, religion, culture, language, physical or mental disability, socioeconomic status (including ability to pay or participation in Medicaid, Medicare or Children’s Health Insurance Program), sex (including sex at birth or legal sex), sex characteristics (including intersex traits), pregnancy or related conditions, sex stereotypes, sexual orientation, gender identity or expression, veteran status, or any other category protected by law.

As a sponsored ministry of the Catholic Church, we provide healthcare services guided by the moral principles described in the Ethical and Religious Directives for Catholic Healthcare Services published by the U.S. Conference of Catholic Bishops.

Trinity Health Of New England provides free auxiliary aids and communication services, so that people can communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language assistance services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages.

If you need these services, contact

  Language Assistance Services Telecommunications Relay Service (TRS)
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Trinity Health Of New England allows service animals that are trained to do work or perform tasks for the benefit of individuals with a disability.

If you need another type of reasonable modification or accessibility services, please discuss it with your provider or the Section 1557/Americans with Disabilities Act Coordinator:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

If you believe that Trinity Health Of New England has failed to provide these services or discriminated in another way, you can file a grievance with:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations  
114 Woodland Street 
Hartford, CT 06105
860-714-9998
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

Or by mail or phone at:


U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

Complaint forms are available at https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf

通知个人关于非歧视、语言协助、辅助设备和无障碍服务的可用性

Trinity Health Of New England 了解人人都有不同的生活经历、需求、身份、习俗和能力。我们致力于提供优质、便捷、公平的护理和服务,以满足所服务的不同社区的需求。

Trinity Health Of New England 欢迎所有前来我们这里寻求护理、治疗和服务的个人。我们遵守所有联邦民权法律,不会因年龄、种族、肤色、民族(包括有限的英语水平和主要语言)、国籍、宗教、文化、语言、身体或精神残疾、社会经济地位(包括支付能力或参与 Medicaid、Medicare 或儿童健康保险计划的能力)、性别(包括出生性别或法定性别)、性别特征(包括双性人特征)、怀孕或相关状况、性别刻板印象、性取向、性别认同或表现、退伍军人身份或任何其他受法律保护的类别而排斥或区别对待任何人。

作为天主教会赞助的部门,我们提供的医疗保健服务遵循美国天主教主教会议 (U.S. Conference of Catholic Bishops)发布的《天主教医疗保健服务伦理和宗教指令》(Ethical and Religious Directives for Catholic Healthcare Services) 中所述的道德原则。

Trinity Health Of New England 提供免费的辅助设备和通讯服务,以便人们能够与我们进行有效的沟通,例如:

  • 合格的手语翻译
  • 其他格式的书面信息(大字印刷本、音频、可访问的电子格式、其他格式)
  • 为母语非英语的人士提供免费语言援助服务,例如:
    • 合格的口译员
    • 以其他语言写成的信息。

如果您需要这些服务,请联系

  语言协助服务 电信中继服务
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Trinity Health Of New England 允许经过训练的服务性动物为残障人士工作或执行任务。

如果您需要其他类型的合理调整或无障碍服务,请与您的提供商或 Section 1557/Americans with Disabilities/504 Coordinator 讨论。

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

如果您认为 Trinity Health Of New England 未能提供这些服务或以其他方式进行歧视,您可以向以下机构提出申诉:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations 
114 Woodland Street 
Hartford, CT 06105
860-714-9998 
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

您还可以向美国卫生与公众服务部民权办公室 (U.S. Department of Health and Human Services, Office for Civil Rights) 提起民权投诉。可通过民权办公室投诉门户 (Office for Civil Rights Complaint Portal) 以电子方式提交投诉,网址为:https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

或通过邮件或电话联系:

U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

投诉表格可在以下网址获取:https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf

AVIS INFORMANT LES PERSONNES SUR LA NON-DISCRIMINATION, LA DISPONIBILITÉ DE L'ASSISTANCE LINGUISTIQUE, DES AIDES AUXILIAIRES ET DES SERVICES D'ACCESSIBILITÉ

Trinity Health Of New England comprend que nous avons tous des expériences vécues, des besoins, des identités, des coutumes et des capacités différents. Nous nous engageons à fournir des soins et des services de qualité, accessibles et équitables qui répondent aux besoins des diverses communautés desservies.

Le Trinity Health Of New England accueille toutes les personnes qui viennent à nous pour des soins, des traitements et des services. Nous respectons toutes les lois fédérales sur les droits civiques et n'excluons ni ne traitons personne différemment en raison de son âge, de sa race, de sa couleur, de son appartenance ethnique (y compris en raisons de sa maîtrise limitée de l'anglais et de sa langue primaire), de son origine nationale, de sa religion, de sa culture, de sa langue, de son handicap physique ou mental, de son statut socio-économique (y compris sa capacité à payer ou sa participation à Medicaid, à Medicare ou au programme d'assurance maladie pour enfants), de son sexe (y compris le sexe à la naissance ou le sexe légal), de ses caractéristiques sexuelles (y compris les traits intersexuels), de sa grossesse ou des conditions connexes, de stéréotypes sexuels, de son orientation sexuelle, de son identité ou expression de genre, de son statut d'ancien combattant ou de toute autre catégorie protégée par la loi.

En tant que ministère parrainé par l'Église catholique, nous fournissons des services de santé guidés par les principes moraux décrits dans les directives éthiques et religieuses pour les services de santé catholiques (Ethical and Religious Directives for Catholic Healthcare Services) publiées par la conférence des évêques catholiques des États-Unis (U.S. Conference of Catholic Bishops).

Le Trinity Health Of New England fournit des aides auxiliaires et des services de communication gratuits, afin que les gens puissent communiquer efficacement avec nous, tels que :

  • Des interprètes qualifiés en langue des signes
  • Des informations écrites dans d’autres formats (gros caractères, audio, formats électroniques accessibles, autres formats)
  • Des services d’assistance linguistique gratuits aux personnes dont la langue principale n’est pas l’anglais, tels que :
    • Des interprètes qualifiés
    • Des informations rédigées dans d'autres langues.

Si vous avez besoin de ces services, contactez

  Services d'assistance linguistique au Service de relais de télécommunications
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Le Trinity Health Of New England autorise les animaux d'assistance formés pour effectuer un travail ou des tâches au profit des personnes handicapées.

Si vous avez besoin d'un autre type de modification raisonnable ou d'autre types de services d'accessibilité, veuillez en discuter avec votre fournisseur ou le Section 1557/Americans with Disabilities/504 Coordinator

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

Si vous pensez que Trinity Health Of New England n'a pas fourni ces services ou a fait preuve de discrimination d'une autre manière, vous pouvez déposer une réclamation auprès de :

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations 
114 Woodland Street
Hartford, CT 06105
860-714-9998
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

Vous pouvez également déposer une plainte pour violations des droits civiques auprès du département américain de la santé et des services sociaux, bureau des droits civiques (U.S. Department of Health and Human Services, Office for Civil Rights) par voie électronique via le portail de plaintes du bureau des droits civiques (Office for Civil Rights Complaint Portal), disponible à l'adresse https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

Ou par courrier électronique ou téléphone au :

U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

Les formulaires de plainte sont disponibles à l'adresse https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf

AVI KI ENFÒME MOUN SOU ZEWO-DISKRIMINASYON, DISPONIBLITE ASISTANS POU LANG, ÈD OKSILYÈ, AK SÈVIS AKSÈ

Trinity Health Of New England konprann ke nou tout gen diferan eksperyans, bezwen, idantite, koutim, ak kapasite. Nou pran angajman pou nou bay bon jan kalite swen ak sèvis, aksesib, ekitab ki koresponn ak bezwen divès kominote nou sèvi yo.

Trinity Health Of New England ap byen akeyi tout moun ki vin jwenn nou pou swen, tretman ak sèvis. Nou respekte tout lwa Federal sou dwa sivil yo epi nou pa refize pèsonn oswa trete yo yon jan diferan poutèt laj yo, ras, koulè, etnisite yo (ak ladann konpetans limite nan anglè ak lang prensipal), orijin nasyonal, relijyon, kilti, lang, andikap fizik oswa mantal, sitiyasyon sosyo-ekonomik (ak ladann kapasite pou peye oswa patisipasyon nan Medicaid, Medicare oswa Pwogram Asirans Sante pou Timoun), sèks (ak ladann sèks nan nesans oswa sèks legal), karakteristik sèks (ki gen ladan karakteristik entèseksyèl), gwosès oswa kondisyon ki gen rapò ak sa, prejije sou sèks, oryantasyon seksyèl, idantite oswa ekspresyon sèks, estati veteran, oswa nenpòt lòt kategori ki pwoteje pa lalwa.

Antan ke yon ministè Legliz Katolik patwone, nou bay sèvis swen sante ki gide pa prensip moral yo dekri nan Direktiv Etik ak Relijye pou Sèvis Swen Sante Katolik (Ethical and Religious Directives for Catholic Healthcare Services) pibliye pa Konferans Evèk Katolik Etazini yo (U.S. Conference of Catholic Bishops).

Trinity Health Of New England bay èd oksilyè ak sèvis kominikasyon gratis, pou moun ka kominike avèk nou yon fason efikas, tankou:

  • Entèprèt lang siy kalifye
  • Enfòmasyon ekri nan lòt fòma (gwo lèt enprime, odyo, fòma elektwonik aksesib, lòt fòma)
  • Sèvis asistans lang gratis pou moun ki gen lang prensipal ki pa angle, tankou:
    • Entèprèt ki kalifye
    • Enfòmasyon ki ekri nan lòt lang.

Si w bezwen sèvis sa yo, kontakte

  Sèvis Asistans Lang nan Sèvis Relè Telekominikasyon
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Trinity Health Of New England pèmèt sèvis bèt ki resevwa fòmasyon pou fè travay oswa egzekite travay pou ede moun ki gen yon andikap.

Si w bezwen yon lòt kalite modifikasyon rezonab oswa sèvis aksè, tanpri diskite sa ak founisè w la oswa Section 1557/Americans with Disabilities/504 Coordinator

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

Si ou kwè Trinity Health Of New England pa bay sèvis sa yo oswa fè diskriminasyon nan yon lòt fason, ou ka depoze yon doleyans nan:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations 
114 Woodland Street 
Hartford, CT 06105
860-714-9998
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

Ou kapab depoze tou yon plent dwa sivil sou pòtay Depatman Sante ak Sèvis Imen Etazini, Biwo pou Dwa Sivil yo elektwonikman atravè Biwo pou Plent Dwa Sivil (U.S. Department of Health and Human Services, Office for Civil Rights), ki disponib nan https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

Oswa pa lapòs oswa telefòn nan:

U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

Fòm pou plent yo disponib sou https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf

AVVISO INFORMATIVO SULLA NON DISCRIMINAZIONE, SULLA DISPONIBILITÀ DI ASSISTENZA LINGUISTICA, SUGLI AIUTI AUSILIARI E SUI SERVIZI DI ACCESSIBILITÀ

Trinity Health Of New England è consapevole che tutti noi abbiamo esperienze di vita, esigenze, identità, usanze e capacità diverse. Ci impegniamo a fornire assistenza e servizi di qualità, accessibili ed equi che rispondano alle esigenze delle diverse comunità servite.

Trinity Health Of New England accoglie tutti coloro che si rivolgono a noi per cure, trattamenti e servizi. Rispettiamo tutte le leggi federali sui diritti civili e non escludiamo nessuno né trattiamo alcuno in modo diverso per questioni di età, razza, colore, etnia (inclusa la conoscenza limitata dell'inglese e la lingua principale), origine nazionale, religione, cultura, lingua, disabilità fisica o mentale, stato socioeconomico (inclusa la capacità di pagare o la partecipazione a Medicaid, Medicare o Programma di assicurazione sanitaria per bambini), sesso (incluso il sesso alla nascita o il sesso legale), caratteristiche sessuali (inclusi i tratti intersessuali), gravidanza o condizioni correlate, stereotipi sessuali, orientamento sessuale, identità o espressione di genere, status di veterano o qualsiasi altra categoria protetta dalla legge.

In qualità di ministero sponsorizzato dalla Chiesa cattolica, forniamo servizi sanitari guidati dai principi morali descritti nelle Direttive etiche e religiose per i servizi sanitari cattolici (Ethical and Religious Directives for Catholic Healthcare Services) pubblicate dalla Conferenza dei vescovi cattolici della Chiesa cattolica degli Stati Uniti (U.S. Conference of Catholic Bishops).

Trinity Health Of New England fornisce aiuti ausiliari e servizi di comunicazione gratuiti, in modo che tutti possano comunicare efficacemente con noi, come:

  • Interpreti qualificati della lingua dei segni
  • Informazioni scritte in altri formati (caratteri grandi, audio, formati elettronici accessibili, altri formati)
  • Servizi di assistenza linguistica gratuiti per le persone la cui lingua principale non è l'inglese, come:
    • Interpreti qualificati
    • Informazioni scritte in altre lingue.

 

  Servizi di assistenza linguistica al Servizio di inoltro delle telecomunicazioni
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Trinity Health Of New England consente l'uso di animali da assistenza addestrati a svolgere lavori o compiti a beneficio di persone con disabilità.

Se hai necessità di un altro tipo di modifica ragionevole o di servizi di accessibilità, ti preghiamo di discuterne con il tuo fornitore o con il Section 1557/Americans with Disabilities/504 Coordinator

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

Se ritieni che Trinity Health Of New England non abbia fornito questi servizi o abbia compiuto discriminazioni in altro modo, puoi presentare un reclamo a:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations 
114 Woodland Street 
Hartford, CT 06105
860-714-9998
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

È inoltre possibile presentare una denuncia per violazione dei diritti civili presso il Dipartimento degli Stati Uniti della Salute e dei Servizi Umani, Ufficio per i Diritti Civili (U.S. Department of Health and Human Services, Office for Civil Rights), elettronicamente tramite il Portale dei Reclami dell'Ufficio per i Diritti Civili (Office for Civil Rights Complaint Portal), disponibile all'indirizzo https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

Oppure via mail o telefono al seguente indirizzo:

U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

I moduli di reclamo sono disponibili suhttps://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf

INFORMACJA DLA OSÓB FIZYCZNYCH O NIEDYSKRYMINACJI, DOSTĘPNOŚCI POMOCY JĘZYKOWEJ, DODATKOWEJ POMOCY I USŁUGACH DOSTĘPNOŚCI

Trinity Health Of New England rozumie, że wszyscy mamy różne doświadczenia życiowe, potrzeby, tożsamość, zwyczaje i umiejętności. Naszym celem jest świadczenie wysokiej jakości, dostępnej i sprawiedliwej opieki oraz usług, które odpowiadają potrzebom zróżnicowanych społeczności, którym świadczymy usługi.

Trinity Health Of New England wszystkie osoby, które zwracają się do nas po opiekę, leczenie i usługi, są mile widziane. Przestrzegamy wszystkich federalnych praw obywatelskich i nie wykluczamy nikogo ani nie traktujemy inaczej ze względu na wiek, rasę, kolor skóry, przynależność etniczną (w tym ograniczoną znajomość języka angielskiego i główny język), pochodzenie narodowe, wyznanie, kulturę, język, niepełnosprawność fizyczną lub psychiczną, status społeczno-ekonomiczny (w tym zdolność do uiszczenia opłaty lub uczestnictwa w programach Medicaid, Medicare lub posiadania ubezpieczenia zdrowotnego dla dzieci), płeć (w tym płeć nadaną przy urodzeniu lub płeć prawną), cechy płciowe (w tym cechy interseksualizmu), ciążę lub powiązane z nią stany chorobowe, stereotypy płciowe, orientację seksualną, tożsamość lub ekspresję płciową, status weterana lub jakąkolwiek inną kategorię chronioną przez prawo.

Jako instytucja sponsorowana przez Kościół Katolicki, świadczymy usługi opieki zdrowotnej, kierując się zasadami moralnymi opisanymi w Dyrektywach etycznych i religijnych dla katolickich służb opieki zdrowotnej (Ethical and Religious Directives for Catholic Healthcare Services), opublikowanych przez amerykańską Konferencję Biskupów Katolickich (U.S. Conference of Catholic Bishops).

Trinity Health Of New England zapewnia bezpłatną dodatkową pomoc i usługi komunikacyjne, dzięki którym pacjenci mogą się z nami skutecznie porozumiewać, jak na przykład:

  • Usługi wykwalifikowanych tłumaczy języka migowego
  • Informacje pisemne w innych formatach (duży druk, w formie dźwiękowej, dostępne formaty elektroniczne, inne formaty)
  • Bezpłatne usługi pomocy językowej dla osób, których pierwszym językiem nie jest angielski, takie jak:
    • Usługi wykwalifikowanych tłumaczy
    • Informacje napisane w innych językach.

Jeśli potrzebują Państwo tych usług, prosimy o kontakt z

  Usługi pomocy językowej pod numerem Usługa przekaźnika telekomunikacyjnego
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Trinity Health Of New England zezwala na obecność zwierząt asystujących, które są wyszkolone do wykonywania pracy lub zadań na rzecz osób z niepełnosprawnościami.

Jeśli potrzebują Państwo innego rodzaju rozsądnej modyfikacji lub usług ułatwiających dostęp, prosimy omówić to ze swoim świadczeniodawcą lub koordynatorem Section 1557/Americans with Disabilities/504 Coordinator

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

Jeżeli uważają Państwo, że sieć Trinity Health Of New England nie zapewniła tych usług lub dopuściła się innej dyskryminacji, mogą Państwo złożyć skargę do:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations 
114 Woodland Street 
Hartford, CT 06105
860-714-9998
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

Mogą Państwo również złożyć skargę dotyczącą naruszenia praw obywatelskich w amerykańskim Departamencie Zdrowia i Opieki Społecznej, Biuro Praw Obywatelskich (U.S. Department of Health and Human Services, Office for Civil Rights) w formie elektronicznej za pośrednictwem Portalu skarg Biura Praw Obywatelskich (Office for Civil Rights Complaint Portal), dostępnego pod adresem https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

Lub złożyć ją pocztą lub telefonicznie:

U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

Formularze skarg są dostępne na stronie https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf

AVISO INFORMANDO INDIVÍDUOS SOBRE NÃO DISCRIMINAÇÃO, DISPONIBILIDADE DE ASSISTÊNCIA COM IDIOMAS, AJUDAS EXTRAS E SERVIÇOS DE ACESSIBILIDADE

A Trinity Health Of New England entende que todos nós temos diferentes experiências de vida, necessidades, identidades, costumes e habilidades. Estamos comprometidos em fornecer cuidados e serviços de qualidade, acessíveis e equitativos que sejam uma resposta às necessidades das diversas comunidades atendidas.

Trinity Health Of New England acolhe todos os indivíduos que vêm até nós em busca de cuidados, tratamento e serviços. Cumprimos todas as leis federais de direitos civis e não excluímos ninguém nem os tratamos de forma diferente por causa de sua idade, raça, cor, etnia (incluindo proficiência limitada em inglês e idioma principal), nacionalidade, religião, cultura, idioma, deficiência física ou mental, status socioeconômico (incluindo capacidade de pagar ou participação no Medicaid, Medicare ou Programa de Seguro Saúde Infantil), sexo (incluindo sexo no nascimento ou sexo legal), características sexuais (incluindo traços intersexuais), gravidez ou condições relacionadas, estereótipos sexuais, orientação sexual, identidade ou expressão de gênero, status de veterano ou qualquer outra categoria protegida por lei.

Como um ministério patrocinado pela Igreja Católica, fornecemos serviços de saúde guiados pelos princípios morais descritos nas Diretrizes Éticas e Religiosas para Serviços de Saúde Católicos (Ethical and Religious Directives for Catholic Healthcare Services) publicadas pela Conferência Nacional dos Bispos Católicos dos EUA (U.S. Conference of Catholic Bishops).

Trinity Health Of New England presta auxílios e serviços de comunicação gratuitos, para que as pessoas possam se comunicar conosco de forma eficaz, como:

  • Intérpretes qualificados de linguagem de sinais
  • Informações escritas em outros formatos (letras grandes, áudio, formatos eletrônicos acessíveis, outros formatos)
  • Serviços gratuitos de assistência com idiomas para pessoas cuja língua materna não seja o inglês, como:
    • Intérpretes qualificados
    • Informações escritas em outros idiomas.

 

  Serviços de Assistência com Idiomas no número Serviço de retransmissão de telecomunicações
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Trinity Health Of New England aceita animais de serviço treinados para trabalhar ou executar tarefas em benefício de indivíduos com deficiência.

Se você precisar de outro tipo de modificação razoável ou serviços de acessibilidade, converse com seu provedor ou com o Section 1557/Americans with Disabilities/504 Coordinator

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

Se você acredita que a Trinity Health Of New England não forneceu esses serviços ou discriminou de outra forma, você pode registrar uma queixa em:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations 
114 Woodland Street 
Hartford, CT 06105
860-714-9998
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

Você também pode registrar uma queixa sobre direitos civis junto ao Departamento de Serviços de Saúde e Humanos dos EUA, Gabinete de Direitos Civis (U.S. Department of Health and Human Services, Office for Civil Rights), eletronicamente por meio do Portal de Reclamações do Office for Civil Rights (Office for Civil Rights Complaint Portal), disponível no endereço https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

Ou pelo correio ou por telefone em:

U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

Os formulários de reclamação estão disponíveis no endereço https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf

УВЕДОМЛЕНИЕ ДЛЯ ФИЗИЧЕСКИХ ЛИЦ О НЕДОПУЩЕНИИ ДИСКРИМИНАЦИИ, НАЛИЧИИ УСЛУГ ПЕРЕВОДЧИКА И ВСПОМОГАТЕЛЬНЫХ СРЕДСТВ, А ТАКЖЕ ОБ УСЛУГАХ ПО ОБЕСПЕЧЕНИЮ ДОСТУПНОСТИ

Организация Trinity Health Of New England понимает, что всех людей характеризует разный жизненный опыт, потребности, способы самоидентификации, обычаи и способности. Наша организация стремится предоставлять качественные, доступные и справедливые помощь и услуги, которые отвечают потребностям разных сообществ.

Trinity Health Of New England приветствует каждого, кто обращается к нам, чтобы получить уход, лечение и обслуживание. Мы соблюдаем все федеральные законы о гражданских правах, никого не игнорируем и не относимся к людям по-разному из-за возраста, расы, цвета кожи, этнической принадлежности (включая ограниченное владение английским языком и основным языком общения), национального происхождения, религии, культуры, языка, физических или психических ограниченных возможностей, социально-экономического статуса (включая платежеспособность или участие в программах Medicaid, Medicare или программе медицинского страхования детей), пола (включая пол, определенный при рождении, и юридически установленный пол), половых характеристик (включая интерсексуальные черты), беременности или связанных с ней состояний, гендерных стереотипов, сексуальной ориентации, гендерной идентичности или самовыражения, статуса ветерана или любых других категорий, защищенных законом.

Наша компания является миссионерской организацией, спонсируемой Католической церковью, и предоставляет медицинские услуги на основе моральных принципов, установленных этическими и религиозными директивами для католических служб здравоохранения (Ethical and Religious Directives for Catholic Healthcare Services), опубликованных Конференцией католических епископов США (U.S. Conference of Catholic Bishops).

Trinity Health Of New England предоставляет бесплатные вспомогательные средства и услуги связи, чтобы обеспечить возможность эффективного общения, например:

  • помощь квалифицированных переводчиков языка жестов;
  • письменная информация в других форматах (крупный шрифт, аудиозапись, удобные электронные и другие форматы);
  • бесплатные услуги переводчика для людей, для которых английский не является родным языком, в частности:
    • квалифицированные устные переводчики;
    • письменная информация на других языках.

Если вам требуются эти услуги, свяжитесь со

  Службой переводов по телефону Служба коммутируемых сообщений
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Trinity Health Of New England разрешает использовать животных-поводырей, обученных выполнять работу или задачи на благо людей с ограниченными возможностями.

Если вам необходимы другие разумные приспособления или услуги по обеспечению доступности, обратитесь к вашему поставщику услуг или координатору Section 1557/Americans with Disabilities/504 Coordinator

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

Если вы считаете, что Trinity Health Of New England не предоставила эти услуги или допустила дискриминацию иным образом, вы можете подать жалобу по адресу:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations 
114 Woodland Street 
Hartford, CT 06105
860-714-9998
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

Вы также можете подать жалобу о нарушении гражданских прав в Управление по гражданским правам Министерства здравоохранения и социального обеспечения США (U.S. Department of Health and Human Services, Office for Civil Rights) в электронном виде через портал жалоб Управления по гражданским правам (Office for Civil Rights Complaint Portal) по адресу: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

Это также можно сделать по почте или по телефону:

U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

Формы жалоб доступны по адресу: https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf

AVISO PARA INFORMAR A LAS PERSONAS SOBRE LA NO DISCRIMINACIÓN, LA DISPONIBILIDAD DE ASISTENCIA LINGÜÍSTICA, AYUDAS AUXILIARES Y SERVICIOS DE ACCESIBILIDAD

Trinity Health Of New England comprende que todos tenemos diferentes experiencias de vida, necesidades, identidades, costumbres y capacidades. Nos comprometemos a brindar atención y servicios de calidad, accesibles y equitativos que respondan a las necesidades de las diversas comunidades que atendemos.

Trinity Health Of New England da la bienvenida a todas las personas que acuden a nosotros para recibir atención, tratamiento y servicios. Cumplimos con todas las leyes federales de derechos civiles y no excluimos a nadie ni lo tratamos de manera diferente debido a su edad, raza, color, etnia (incluido el dominio limitado del inglés y el idioma primario), origen nacional, religión, cultura, idioma, discapacidad física o mental, estado socioeconómico (incluida la capacidad de pago o participación en Medicaid, Medicare o el Programa de Seguro Médico para Niños), sexo (incluido el sexo al nacer o el sexo legal), características sexuales (incluidos los rasgos intersexuales), embarazo o afecciones relacionadas, estereotipos sexuales, orientación sexual, identidad o expresión de género, condición de veterano o cualquier otra categoría protegida por la ley.

Como ministerio patrocinado por la Iglesia Católica, brindamos servicios de atención médica guiados por los principios morales descritos en las Directivas éticas y religiosas para los servicios católicos de atención médica (Ethical and Religious Directives for Catholic Healthcare Services) publicadas por la Conferencia de Obispos Católicos de EE. UU. (U.S. Conference of Catholic Bishops).

Trinity Health Of New England ofrece ayudas auxiliares y servicios de comunicación gratuitos, para que las personas puedan comunicarse eficazmente con nosotros, como:

  • Intérpretes de lenguaje de señas calificados
  • Información escrita en otros formatos (letra grande, audio, formatos electrónicos accesibles, otros formatos)
  • Servicios gratuitos de asistencia lingüística para personas cuyo idioma principal no es el inglés, como:
    • Intérpretes calificados
    • Información escrita en otros idiomas

Si necesita estos servicios, póngase en contacto con

  Servicios de asistencia lingüística al Servicio de retransmisión de telecomunicaciones
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Trinity Health Of New England permite animales de servicio que estén entrenados para realizar trabajos o tareas en beneficio de personas con discapacidad.

Si necesita otro tipo de modificación razonable o servicios de accesibilidad, hable con su proveedor o con el Section 1557/Americans with Disabilities/504 Coordinator

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

Si considera que Trinity Health Of New England no ha brindado estos servicios o ha discriminado de otra manera, puede presentar un reclamo ante:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations 
114 Woodland Street 
Hartford, CT 06105
860-714-9998
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

También puede presentar una queja de derechos civiles ante la Oficina de Derechos Civiles del Departamento de Salud y Servicios Humanos de los EE. UU. (U.S. Department of Health and Human Services, Office for Civil Rights) de manera electrónica por medio del Portal de quejas de la Oficina de Derechos Civiles (Office for Civil Rights Complaint Portal), disponible en https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

O por correo o teléfono a:

U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

Los formularios de queja están disponibles en https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.p…

THÔNG BÁO VỀ VIỆC KHÔNG PHÂN BIỆT ĐỐI XỬ VÀ CÁC DỊCH VỤ HỖ TRỢ NGÔN NGỮ, GIAO TIẾP VÀ TRỢ NĂNG CÓ SẴN DÀNH CHO CÁC CÁ NHÂN QUAN TÂM

Trinity Health Of New England hiểu rõ rằng mỗi người chúng ta đều có những trải nghiệm sống, nhu cầu, bản sắc, phong tục và năng lực khác nhau. Chúng tôi cam kết quan tâm và cung cấp các dịch vụ chất lượng, dễ tiếp cận, công bằng, đáp ứng nhu cầu đa dạng của cộng đồng mà chúng tôi phụng sự.

Trinity Health Of New England chào đón tất cả mọi cá nhân đến với chúng tôi để được chăm sóc, điều trị và sử dụng dịch vụ. Chúng tôi tuân thủ tất cả mọi luật dân quyền của Liên bang và không loại trừ hay đối xử khác biệt với bất kỳ cá nhân nào dựa trên tuổi tác, sắc tộc, màu da, dân tộc (bao gồm cả những cá nhân có trình độ tiếng Anh và ngôn ngữ chính hạn chế), quốc tịch gốc, tôn giáo, văn hóa, ngôn ngữ, tình trạng khuyết tật thể chất hoặc tinh thần, địa vị kinh tế xã hội (bao gồm khả năng thanh toán hoặc tham gia vào chương trình Medicaid, Medicare hay Chương trình Bảo hiểm Sức khỏe Trẻ em, giới tính (bao gồm giới tính khi sinh hay giới tính hợp pháp), đặc điểm giới tính (bao gồm cả đặc điểm liên giới tính), tình trạng mang thai hoặc các tình trạng liên quan, khuôn mẫu giới, xu hướng tính dục, bản dạng giới, thể hiện bản thân theo giới tính, tình trạng cựu chiến binh, hay bất kỳ khía cạnh nào khác được luật pháp bảo vệ.

Với vai trò là thừa tác vụ được Giáo hội Công giáo tài trợ, chúng tôi cung cấp các dịch vụ chăm sóc sức khỏe theo đúng các nguyên tắc đạo đức quy định trong Chỉ thị Đạo đức và Tôn giáo cho các Dịch vụ Chăm sóc Sức khỏe Công giáo (Ethical and Religious Directives for Catholic Healthcare Services) do Hội đồng Giám mục Công giáo Hoa Kỳ (U.S. Conference of Catholic Bishops) xuất bản.

Trinity Health Of New England cung cấp các dịch vụ hỗ trợ giao tiếp miễn phí sau để mọi người có thể giao tiếp với chúng tôi một cách hiệu quả:

  • Phiên dịch viên ngôn ngữ ký hiệu đủ năng lực
  • Thông tin bằng văn bản ở nhiều định dạng khác (cỡ chữ lớn, định dạng âm thanh, định dạng điện tử dễ xem, các định dạng khác)
  • Dịch vụ hỗ trợ ngôn ngữ miễn phí cho những người có ngôn ngữ chính không phải là tiếng Anh, như:
    • Phiên dịch viên đủ năng lực
    • Thông tin được viết bằng ngôn ngữ khác.

Nếu bạn cần những dịch vụ này, vui lòng liên hệ

  Dịch vụ Hỗ trợ Ngôn ngữ qua số điện thoại sau Dịch vụ Chuyển tiếp Viễn thông
Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
(860) 714-4000 TTY: 860-714-4447
Mercy Medical Center (413) 748-9000 TTY: 7-1-1
Saint Mary's Hospital (203) 709-6000 TTY: 7-1-1
Johnson Memorial Medical Center 860-684-4251 TTY: 7-1-1

Trinity Health Of New England cho phép sử dụng động vật trợ giúp đã qua huấn luyện để thực hiện các công việc hoặc các tác vụ vì lợi ích của người khuyết tật.

Nếu bạn cần điều chỉnh hợp lý hoặc các loại dịch vụ trợ năng khác, vui lòng trao đổi với nhà cung cấp dịch vụ của bạn hoặc Section 1557/Americans with Disabilities/504 Coordinator

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Quality & Safety 860-714-9998
Mercy Medical Center Quality 413-748-6969
Saint Mary's Hospital Quality 203-709-6236
Johnson Memorial Medical Center Quality 860-684-8277

Nếu bạn tin rằng Trinity Health Of New England đã không cung cấp các dịch vụ này hoặc phân biệt đối xử theo cách khác, bạn có thể gửi đơn khiếu nại tới:

Saint Francis Hospital and Medical Center 
Mount Sinai Rehabilitation Hospital
Patient Relations 
114 Woodland Street 
Hartford, CT 06105
860-714-9998
patientrelations@TrinityHealthOfNE.org
Mercy Medical Center Quality
175 Carew Street
Springfield, MA 01104
413-748-6969
patientrelations@TrinityHealthOfNE.org
Saint Mary's Hospital Patient Relations
56 Franklin St.
Waterbury, CT 06706
203-709-6236
SMHPatientExp@TrinnityHealthofNE.org
Johnson Memorial Medical Center Quality
201 Chestnut Hill Road
Stafford Springs, CT 06076
860-684-8277
patientrelations@TrinityHealthOfNE.org
Trinity Health Of New England Medical Group 1000 Asylum Avenue
Gengras Building / 4th Fl.
Hartford, CT  06105
(860) 714-7025
patientrelations@TrinityHealthOfNE.org

Bạn cũng có thể gửi đơn khiếu nại về dân quyền lên Bộ Y Tế và Dịch Vụ Nhân Sinh Hoa Kỳ, Văn Phòng Dân Quyền (U.S. Department of Health and Human Services, Office for Civil Rights) qua trang web Cổng thông tin khiếu nại của Văn phòng Dân quyền (Office for Civil Rights Complaint Portal) theo đường dẫn sau https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Hoặc qua đường bưu điện hay gọi điện thoại theo số:

U.S. Department of Health and Human Services 
200 Independence Avenue SW 
Room 509F, HHH Building 
Washington, DC 20201 
800–368–1019, 800–537–7697 (TDD)

Bạn có thể tìm thấy mẫu đơn khiếu nại tại https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf