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Jackson Chen, DO

Family Medicine, Osteopathic Manipulative Medicine

Speaks

Languages

Cantonese

Provider Groups

  • Trinity Health Of New England Medical Group

  • Trinity Health Of New England Care Alliance

Primary Contact

860-627-0224
Appointments (New Patients Welcome)
Provider Groups
  • Trinity Health Of New England Medical Group

  • Trinity Health Of New England Care Alliance

Primary Contact
860-627-0224

Services & Specialties

Areas of Specialization

  • Family Medicine
  • Osteopathic Manipulative Medicine

Clinical Interests

Conditions Treated

  • Osteopathic Medicine
  • Neuromusculoskeletal Medicine

Locations & Contact

Primary Location

Trinity Health Of New England Medical Group - Primary Care Windsor Locks

2 Concorde Way
Bldg 2
Windsor Locks , CT 06096

View hours
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Trinity Health Of New England Medical Group - Primary Care Windsor Locks

Trinity Health Of New England Medical Group - Primary Care Enfield

140 Hazard Ave
Ste 105
Enfield , CT 06082

View hours
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Trinity Health Of New England Medical Group - Primary Care Enfield

Trinity Health Of New England Medical Group - Glastonbury

27 Sycamore St
Ste 300
Glastonbury , CT 06033

View hours
Monday
8:00am - 4:30pm
Tuesday
8:00am - 4:30pm
Wednesday
8:00am - 4:30pm
Thursday
8:00am - 4:30pm
Friday
8:00am - 4:30pm

About

Dr. Jackson Chen is a double board-certified osteopathic physician in Family Medicine and Osteopathic Manipulative/ Neuromusculoskeletal Medicine. He went to medical school in Long Island, New York at New York Institute of Technology College of Osteopathic Medicine. He completed his Family Medicine Residency with Eastern Connecticut Health Network at Manchester Memorial Hospital. Dr. Jackson Chen also completed his fellowship pursuing Osteopathic Manipulative Treatment/ Neuromusculoskeletal Medicine at Manchester Memorial Hospital.

Osteopathic Manipulative/Neuromusculoskeletal Medicine entails muscle and bone manipulation with hands on techniques to promote and to activate the body’s inherent healing capabilities. Dr. Chen pursued this extra specialty to reduce the need to treat chronic pain with medication and promote a holistic approach to reduce pain with hands-on techniques. Dr. Chen has successfully treated headaches, neck pain, back pain, sciatica, frozen shoulders, chronic abdominal pain and countless other pathologies with the utilization of OMT.

View Dr. Chen's Podcast, "OMT: Treating Pain Without Medication"

Additional Resources

Education & Certifications

Education

Education:
New York Institute of Technology College of Osteopathic Medicine (2018)

Residency:
Manchester Memorial Hospital (2021)

Residency:
Manchester Memorial Hospital (2022)

Fellowship:
Manchester Memorial Hospital (2022)

Board Certifications

Osteopathic Manipulative Medicine, Osteopathic Manipulative Medicine, American Osteopathic Board of Neuromusculoskeletal Medicine Subsp (2022)

Family Medicine, Family Medicine, American Osteopathic Board of (2021)

Provider Groups

Trinity Health Of New England Medical Group

Trinity Health Of New England Care Alliance

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.9 out of 5

(381 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

193 Reviews

09/19/2024

He actually took the time examining my hip. My other doc never did and brushed it off. Hes not my doc anymore.

09/13/2024

Dr. Chen was very knowledgeable, did not act as if my questions were dumb, and treated me in a very professional manner.

09/13/2024

kind and compassionate

09/10/2024

Very well-run office. Seems like everyone works as a team

09/10/2024

I feel very welcome

09/06/2024

Dr Chen listens & cares

09/04/2024

Thank you for your help!

08/29/2024

I find Dr Chen to be very knowledgeable

08/28/2024

NICE! Sometimes I can't say very good, that would be perfect, no one is perfect

08/21/2024

100% satisfied & confident in the care I receive.

08/20/2024

Dr. Chen is very kind and very understanding.

08/19/2024

Very good

08/16/2024

Dr. Chen has shown to be a wonderful doctor big difference from previous physician.

08/16/2024

Not now sick in bed with a bad cold.

08/07/2024

Dr.Chen is an excellent Doctor.

07/22/2024

Dr. Chen answered my questions and made sure I understod the information he gavd me.

07/16/2024

Dr. Chen is very knowledgeable

07/12/2024

Everything was very good.

07/09/2024

it's pleasure to have him as my doctor.

07/09/2024

Worked with me to get the necessary MRI when spec

07/02/2024

The only problem I have had is getting appointments when needed that are not wellness visit.

07/01/2024

My first visit with this provider and he was very helpful and nice.

07/01/2024

Neither my wife not I felt rushed.

06/28/2024

Helpful care

06/28/2024

Great Dr. I highly recommend him !

06/21/2024

Dr. Chen made me feel like everything was going to be ok.

06/20/2024

Dr. Chen earned my trust in a very short period of time

06/12/2024

He's a good listener and puts me at ease.

06/12/2024

Extremely attentive and has the perfect approach dealing with a senior

06/10/2024

Listened to my concerns

06/06/2024

I can't say enough good things about Dr. Chen. I really do feel like he listens and is also very patient with my questions and concerns.

06/06/2024

I already told you…. Tks!

06/04/2024

A very busy practice but still manages to answer my questions and concerns.

06/04/2024

Very pleased

05/28/2024

Thank you Dr Chen!

05/23/2024

he's concerned and cares about my problems, and explains how to fix them.

05/22/2024

Dr.Chin is thoughtful, kind and listens to your needs. I'm so happy with him and the people that work there. Everyone is thoughtful and eager to help you out

05/21/2024

See first comment of Dr & Staff.

05/20/2024

Dr. Chen is extremely professional, friendly and caring

05/13/2024

Online notes post visit must be just a template. Persistent sore throat was one of my complaints, discussion of weak bladder progression was not addressed…this visit was intending to be focused on the “osteopathic� attributes of Dr. chen

05/07/2024

Level of care

05/03/2024

Everything was very good. I was very happy.

05/02/2024

Nice experience. Didn’t have to wait long to see the doctor.

04/30/2024

A great listener, a very talented, knowledgeable and bright guy. I was very impressed and fortunate to have the opportunity to utilize his talents.

04/30/2024

Please see first comments.

04/29/2024

We have slowly learned that Dr. Chen is very helpful and trustworthy.

04/26/2024

I suspect he's new but he comes across very knowledable

04/22/2024

Cheerful competent and had the ability to make one feel relaxed!

04/22/2024

This was the 1st time I have seen Dr. Chen. He primarily just told me to go to Quest before my next visit in Oct.

04/22/2024

Dr. Chen is very detailed and caring, Great Docter.

04/17/2024

Fabolous and knowledgeable

04/16/2024

Always very courtsy

04/09/2024

On my last visit he gave me a referral I needed and scheduled a follow-up on a condition he is mmonitoring

04/08/2024

This was my first time with this provider, and it was very good . I'm very comfortable being under his care.

04/08/2024

Dr Chen is always reassuring.

04/04/2024

Please shorten you survey. I can only devote two or three minutes to a survey.

04/03/2024

I really enjoy this office and all associates

03/27/2024

It’s hard to find a provider who you trust completely and for me that is Dr Chen!

03/25/2024

Dr chen listens to you and reacts accordingly to my needs.

03/21/2024

Dr Chen does a great job at this practice.

03/19/2024

He explained things clearly.

03/18/2024

Answered all my questions and eased whatever concerns I had.

03/13/2024

Always receive wonderful, caring service.

03/12/2024

Very good

03/11/2024

showed concern for me and the issue I was dealing with

03/08/2024

Really listens and does is best to help.

03/08/2024

Always feel they are listening

03/06/2024

I have been with Dr. Chen since he was a 1st yr resident and he has been able to control my chronic pain better than medications and invasive procedures. he addresses all my concerns and offers options for addressing concerns. he lets me make my own decisions regarding my health, giving me options

03/06/2024

I am exceptionally pleased with the quality of services provided by Dr.Jackson Chen and his staff

03/04/2024

I thank God for these folks every day

03/04/2024

Will recommend this provider to anyone who needs it.

02/08/2024

great practice

02/07/2024

Excellent care thank you

02/07/2024

He is new to me and still treated me like an old friend

02/06/2024

I think Dr. Cheng is one of the best family doctors I have ever had.

02/05/2024

Very happy with Dr Chen

02/02/2024

Again, it was great

02/02/2024

A pleasure

02/01/2024

Dr. Chen is very professional yet compassionate, which is so refreshing to experience

01/29/2024

Dr Chen actually listened to all my concerns and answered my questions with kindness, care, compassion, truth, patience and professionalism.

01/22/2024

I told my daughter to go to doctor Chen he’s very good

01/18/2024

Great care, great experience 10 10 10 all the way around

01/18/2024

First appt with new physician. Very impressed with is knowledge & friendliness.

01/04/2024

The provider asked how long the problem started after finishing up asked us did we have any questions that he can address.

01/04/2024

It was good

01/02/2024

Dr. Chen seems to be very caring and knowledgable.

01/02/2024

This was my first meeting with Dr. Chen. I found him very courteous and knowledgeable. He needs some help at this office to keep the practice at the level it always was.

12/29/2023

All was great.

12/29/2023

Knows what he’s doing and if he doesn’t know he’ll find out. Good guy.!

12/29/2023

I was impressed with Dr. Chen from my very first visit and convinced my husband to switch to Dr. Chen as well. We are very fortunate to have him as our physician.

12/26/2023

I have several family members and friends I have recommended Dr Chen

12/26/2023

He made good recommendations and was thorough

12/22/2023

Dr. Chen is an exceptional practitioner.

12/21/2023

No complaints

12/20/2023

Very good Provider

12/18/2023

I'm so glad I switched to Dr Chen for care. Dr Chen is very good in every aspect of the visit.

12/18/2023

He maybe should be more considerate of those who prefer holistic options

12/15/2023

Excellant care.Thanks

12/04/2023

Highly recommend this provider.

11/29/2023

Very professional

11/28/2023

I am extremely happy that i have choosen this office for my primary care giver

11/28/2023

He listens to me and don't criticize me. He is never in rush.

11/28/2023

I am very happy to have Dr Chen taking over my health care.

11/27/2023

I am a long-term patient of this practice. It was a breath of fresh air returning to the office after being away for a few years. It was nice to get treated as a human being again rather than being just a number. Happy to be back.

11/27/2023

I am gratified to have Dr. Chen as my PCP.

11/25/2023

I can't think of anything else to add, I am extremely pleased with how my appointment went.

11/23/2023

He waited to hear all my questions.

11/23/2023

This was my first visit with Dr. Chen. I feel quite comfortable with him.

11/12/2023

Just ,everything went well for me!

11/11/2023

Dr. Chen is excellent and I would highly recommend him. Everyone was very friendly.

11/07/2023

Very pleased

11/05/2023

I am new to this doctor after 26 yrs with a previous one. Apprehensive seeing a new young doctor but have been very happy with him the few times I have seen him.

11/04/2023

That's something that means a lot, he listens and doesn't rush you out the door. Takes time which is very comforting

11/02/2023

Excellent

10/30/2023

I like Dr Chen.

10/27/2023

Nice staff and listen doctor, good

10/25/2023

Seeing a doctor once a year for a physical I would expect a more extensive physical other than just ears, heart and lungs. My previous doctor did EKG, checked reflexes, strength.

10/18/2023

Provider was professional, caring and provided a comfortable tone throughout the visit

10/16/2023

Dr Chen is very helpful and offers excellent advice

10/15/2023

Aswsome

10/10/2023

very accommodating

10/10/2023

I’m very happy I met Dr. Chen and office staff. I wouldn’t have any reason to ever switch.

10/10/2023

Extremely good

10/05/2023

I'm very happy to have Dr. Chen as my PCP. He and his staff make me feel cared for.

10/04/2023

Very pleased with dr Chen I feel very much at ease with him and he makes sure to cover all of my. Questions

09/29/2023

easy to talk to; listens to my concerns

09/11/2023

Very satisfied with my care.

09/08/2023

Excellent

08/31/2023

I am extremely happy i have choosen them as my provider

08/30/2023

Was a new patient and felt very comfortable with the whole experience

08/26/2023

Dr Chen actually did a specialization in the issue I am having, so I feel very fortunate.

08/23/2023

Very efficient

08/09/2023

I felt the office staff was awesome as well as Dr. Chen.

07/31/2023

Dr Chen has done an amazing job treating my back pain with muscle manipulation

07/28/2023

Happy we found this doctor

07/26/2023

Glad we found him.

07/22/2023

He really cared about my issue.

07/17/2023

Grateful

07/14/2023

This was an excellent experience

07/08/2023

efficient, professional

06/25/2023

Dr Chen is a very caring person and is very concerned about my well being

06/25/2023

I first met Dr. Chen with a phone appointment and was so impressed with the way he handled my appointment. I was happy to find out that he would be seeing patients at the facility that I go to.

06/24/2023

Excellent caring doctor

06/23/2023

Excellent

06/20/2023

Dr Chen is knowledgeable and professional in providing medical care

06/18/2023

I would recommend this office to a friend.

06/18/2023

Dr Chen was a pleasure to see. He is professional with a very good bedside manner who took the time to listen and let me talk he is very easy to work with

06/15/2023

First visit only but very satisfied

06/13/2023

Unusually great experience at a physician's office

06/09/2023

I followed Dr. Chen after he did his residency at a previous office. I enjoyed his professionalism and the way that he treats his patients. like human beings it's his was nice for a change

06/02/2023

Finding Dr. Chen to be a competent and caring physician.

05/27/2023

Very pleased and happy

05/24/2023

All is well

05/22/2023

Dr. Chen is very professional, kind and caring. Was very happy with my visit

05/19/2023

Very professional, and he explain before he exam.

05/17/2023

very good

05/15/2023

completely satisfied with overall experience

05/11/2023

Dr. Chen as a young physician is doing a great job.

05/01/2023

First time seeing Dr. Chen. Seems very knowledgeable and caring

04/26/2023

DR. Chen understood what I needed and responded very quickly therefore saving me time in my day

04/19/2023

Dr Chen was very attentive. As a new patient I have to build my confidence in him as I was use to Dr. Cagna for many years.

04/16/2023

Will continue with this practice.

04/15/2023

Listened and asked me questions. Didn’t rush me.

04/08/2023

This provider will be where my care is carried out as long as I am in the state of Connecticut.

04/01/2023

very caring and concerned about my condition

03/30/2023

Dr. Chen is excellent!

03/29/2023

I’m so happy that I found him. He is fantastic.

03/27/2023

fast and clean

03/24/2023

Dr Chen is an excellent OMT provider. Knowledgeable, compassionate, trustworthy. He also treats the whole person. It’s just not your neck or shoulder pain he is interested in treating but also addresses any other health issues you have.

03/11/2023

felt comfortable and at ease during the appointment; listened intently to my questions/concerns

03/02/2023

Professional, thorough and attentive.

02/26/2023

Dr. Chen took the time to listen to my concerns and answered each one in a way that I could understand. He was also very patient with me.

02/24/2023

Very happy that both the nurse and doctor Chen really took their time to explain things to me and were very kind

02/22/2023

So far so good. Dr. Chen treats a person, not a number.

02/22/2023

Dr. Chen's staff were professional in their duties and courteous to me.

02/20/2023

This provider was proactive in recommending appropriate vaccinations.

02/15/2023

Dr Chen was recommended by a friend. So glad they did.

02/15/2023

seems nice and interested

12/18/2022

thing were good.just better communication about patient issues.

12/17/2022

Very pleased.

12/09/2022

Dr Chen has an excellent approach with patients

11/29/2022

Dr Chen was easy to talk to and made feel comfortable. He did not rush in and out, he took his time talking and genuinely was concerned for my needs.

11/20/2022

i like the new doctor

11/16/2022

I would have loved to get in on Friday instead of waiting until Monday, but I understand the office is busy.

11/07/2022

Wonderful, highly recommend this new doctor!!

11/06/2022

a great experience :)

11/06/2022

A Doctor that listens to you.

11/03/2022

very thorough

10/12/2022

Excellent visit

10/07/2022

Met my new doctor just a few days ago during my visit. Based on what I've seen thus far I'm happy with my provider.

10/05/2022

This was my first appointment with Dr. Chen. He was very courteous and professional. Listened to my concerns and was able to give me a referral with a specialist the same day.

09/24/2022

Felt at ease with the Doctor

09/22/2022

The Dr cared about my heath.
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