Very caring.
I felt heard and understood. It was refreshing.
I'd highly rate this provider; my earlier response about accessing the care I needed wasn't a function of the provider, but the bureaucracy at Trinity.
They were just fine.
This was my first time ever going to an Urgent Care facility because my Provider at Riverbend in agawam had no openings until June. They recommended me this facility. I am so glad. Great PA and her staff
Grateful for the experience!
Received excellent care. Really appreciated that i could make an appointment and not have to sit in a waiting room with sick people for hours.
All was good
There is no mask mandate ( they don't work anyways) can understand what people are saying,especially at a distance???
She was very sympathetic and ordered an additional test for me.
Knowledgeable.
Bueno
She nailed it in customer care!
I appreciate having urgent care appointments available when Trinity's office hours are booked.
Good assessment and thorough explanations.
I would not hesitate in seeing her again.
She listened to my concerns, explained things very well, answered all of my questions and made me feel cared for.
I was able to get an appointment very quickly, the next morning!
She was awesome!
It was very good! I like the appointment system much better approach vs walk ins.
Joanne was very informative with the diagnosis, along with the concern of the rest of the staff,
She was very professional, explained what to do, what not to do regarding meds I was given. Didn't take any chances and tested me for several conditions I had symptoms of
Listened to my description of symptoms, proper physical exam, provided prescriptions I needed
Very nice
Great Job. Will use the service again.
She was very professional and explained my situation where I could understand, which was great.
Was very patient
Everyone at Allen St. Was great!
So great. Keep doing what youre doing
Very helpful
The nurses and office workers are polite and so nice. Easy to talk to.
Joanne Kennedy is very caring and concerned for her patients
Excellent
She is caring and wants me to know how to improve my health
Listens to what my concerns are
The appointment was quick and comprehensive
I love having a health care provider that I like and can depend on.
Very informative and professional visit
Joanne is very personable and you feel comfortable with her.
Happy
Just a great visit thanks
Always tries to understand the importance of the problem
I appreciate that she respects my opinion and values my questions. I feel she works as a team with her patients and she always has good insight and helpful professional expertise.
She's great - really couldn't even suggest anything to improve upon.
Just wonderful!
My husband, our son and myself are all patients of Joanne Kennedy. We have shared many times about the wonderful care she provides to all three of us.
Excellent provider.
I am never rushed in my appointments with her
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It was a very nice visit. Needed were to be looked at got looked at and answered I find this office very nice and knowledgeable. All of them. The whole staff.
She just seemed in a rush.
Very positive about my up coming procedure.
Glad to have her as our physician
Takes good care of my needs
I always leave her office satisfied and feeling cared for.
She's wonderful.
take time to make certain that i understand my medical problems
She is smart and gets to the root cause of the issue
Can't say enough of a great experience, better than any other facility I entered
Joanne Kennefy is caring, thoughtful and understanding. Tskes her time with you snd makes you feel at ease to ask questions
I think Joanne Kennedy is great!
Excellent!
I love my provider. She listens to everything I have to say
I feel very comfortable going there.
Everything was excellent
Joanne makes me feel well cared for. She is thorough and professional.
She was excellent: thorough, compassionate, and able to navigate the complexity of a situation with many interacting variables.
Joanne is always a great listener about any questions I have and so easy to talk to. She is also very knowledgeable.
Very pleasant all the time
ms. kennedy is very knowledgable and really listens and is always ready to help with any concern. Love her.
Dr Kennedy is a very knowledgeable and professional doctor and cares about me and my health
Knowledgeable, friendly and cheerful. Does not rush me and listens to me.
Have already recommended a friend to this office and Joanne
I love Joanne
My husband,son and i all see Joann Kennedy. We all think very highly of her. Her suggested treatments for all three of us have been sucessful.
Joanne is always willing to listen and take time to explain things.
Discusses options doesn’t just prescribe meds
I feel everyone at this location enjoy what they do and care about their patients. I also find that there is never more than a 5 minute wait to get seen.
The follow up from the office for tests is ongoing. They have been very attentive.
it would be helpful to be reminded that fasting is required for blood work and that a urine sample is helpful at the time of the visit.
Provider was the best I’ve ever had - will be keeping this provider permanently
She's always looking deeper into what's going on and follows up
Good quick response
All very good.
This was just ok. Nothing wrong but nothing great.
Joanne makes you feel she is really listening
I can’t explain how she made my nervousness become calm
Joanne Kennedy is very professional and thoughtful healthcare provider.
JoAnn is a good listener and a compassionate provider.
very caring
Joanne Kennedy is very knowledgeable and listens and takes what you say, seriously. She explains things so that you can understand them.
She's very caring, Pleasant to speak with and she makes me feel relaxed
Joanne Kennedy is the only reason I am staying at the practice for the moment. She is awesome!
Makes appointments comfortable.
I love this practice and highly recommend them
Joanne Kennedy is a caring and compassionate provider and always listens to any issues I may have. She always explains things when I have questions.
Joanne is very professional and knowledgeable.
A true asset to Trinity Health.
Joanne is a great provider. Personable, knowledgeable and respectful. She listens and does not rush.
It’s a wonderful office! Everyone is awesome!!
Always look forward to going to this office. The entire staff are the angels on my shoulders
Made time for me to come in for pre op
Superb experience!
Always a very good experience with Joanne Kennedy.
I feel so fortunate to have Joanne Kennedy as my primary care provider
Very good experience.
Joanne Kennedy was my provider; she is extremely courteous and knowledgeable. I just don't think she knows enough about my history since we are new to each other.
Joanne Kennedy is great, she listens, explains, looks things up if I need more info
She is attentive and speaks so I understand it all.
Joann Kennedy was wonderful. !!!!!
Joanne is very good and professional.
First visit, very effective
She is warm and talks to you not at you
As always, Ms. Kennedy was caring, answered any questions that I had and explained things thoroughly.
Their wonderful people and take care of my needs every time!
I know im in good hands with Joanne Kennedy. I trust her medical knowledge and appreciate her bedside manner
I hope to be able to have Joanne Kennedy remain as my primary care.
keep it up
I am very happy with Joanne Kennedy as my provider. I drive from MA to see her.
Joanne Kennedy provides outstanding care, very knowledgeable, great listener and provides super care.
I have always felt comfortable and confident that my health issues will be diagnosed and treated with the utmost care and will continue to go there.
Not enough good things to say. She is a treasure.
Excellent
Looking forward to working with this provider for many years to come.
Easy to understand
Joanne is the best.
Very helpful
Vert thorough and kind
Joanne was excellent no issues at all
The appointment was smooth and professional
Great experience
Very happy with the service.
Nice job at the office
it was great for this time
Find that the provider is helpful in answering any concerns I may have health wise.
Even though she is not my primary care doctor she was still willing to help me
keep up the good work
Great practice.
I love this office. They totally give the best care.
Really listened and gave advice
Very comfortable discussing health with Joanne.
Joanne Kennedy , APRN is one of the finest primary care physicians that I have had in my lifetime
Very happy here
