Discontinuation of Services
What should I do if I need treatment after the hospital psychiatric inpatient services are discontinued?
If inpatient psychiatric services are needed, we will assist in offering a connection to another hospital who provides these services:
- Saint Francis Hospital in Hartford, CT: Inpatient Adult Services, Child and Adolescent Services
www.trinityhealthofne.org/location/behavioral-health-at-saint-francis-hospital
- Johnson Memorial Hospital in Stafford Springs, CT: Assessment and treatment of behavioral health issues in adults
www.trinityhealthofne.org/location/behavioral-health-at-johnson-memorial-hospital
- Baystate Medical Center: Short term inpatient and partial hospitalization mental health treatment based in Springfield
www.baystatehealth.org
- Berkshire Medical Center: Short term inpatient and partial hospitalization mental health treatment based in Pittsfield
www.berkshirehealthsystems.org/body_bmc.cfm?id=43
- Cooley Dickinson Hospital: Short term inpatient mental health treatment based in Northampton
www.cooleydickinson.org/
- Franklin Medical Center: Short term inpatient and partial hospitalization mental health treatment based in Greenfield
www.baystatehealth.com/Baystate/fmc/
- Holyoke Medical Center: Short term inpatient and partial hospitalization mental health treatment based in Holyoke
www.holyokehealth.com/
- Kindred Hospital - Park View: Long term inpatient mental health treatment based in Springfield
www.khparkview.com
- Noble Hospital: Short term inpatient and partial hospitalization mental health treatment based in Westfield
www.noblehospital.org/
- Providence Hospital: Acute Inpatient Treatment Service (detoxification), Clinical Stabilization Service (post-detoxification), and outpatient substance use disorder services, including an intensive outpatient program and an opioid treatment program based in Holyoke
www.trinityhealthofne.org/location/providence-hospital
What other community resources are available?
- For a full list of community resources, please visit trinityhealthofne.org/location/providence-hospital
What services are still available at Providence Behavioral Health Hospital?
- Clinical Assessment Center
- Providence Outpatient Services (IOP, Outpatient, Driver Alcohol Education)
- Opiate Treatment Program (MMTP)
- Acute Treatment Service (ATS/Detox)
- Clinical Stabilization Services (CSS/Post-Detox)
- Brightside for Families and Children
- Mercy Recovery Service (Office-Based Addiction Treatment, including Suboxone® and Vivitrol®)
Where can I get an evaluation for behavioral health services?
- Providence Behavioral Health Hospital and Mercy Medical Center collaborates with Behavioral Health Network in Springfield, MA for urgent behavioral health crisis care. Either call (413) 733-6661 or walk in at 417 Liberty Street, Entrance B, Springfield, MA.
How can I access my medical records?
- Medical records can be requested by calling (413) 748-9723.
What will happen to the doctors, nurses and other employees working at Providence Hospital’s inpatient psychiatric units?
- Human Resources is working to help them transition to new opportunities.
Do ambulance companies know that the inpatient services have been discontinued?
- Emergency medical service providers have been notified.
Who should I call with questions about my bill?
- Please contact our billing department at (413) 748-9357.