MyChart Patient Portal
- Make an appointment request to see your cardiologist
- Request prescription refills
- See your test results sooner
- Send a secure MyChart message to your care team
- Update personal information
- Print paperwork and forms
- View your next appointment
- Request Medical Records
MyChart messages may be used to make simple requests and refills for medications. It is an excellent way to give your provider follow up information from a visit or help them prepare for an upcoming visit. It can be used for simple questions that can easily be answered.
MyChart messages should not be used for urgent or complicated questions or diagnosing. Please call the office with urgent needs. Our practices are being overwhelmed with messages, so it may take up to two business days for our care team to provide a response.
Examples of good ways to use the portal message:
- Request a non-urgent prescription refill.
- Send photos or information for your provider prior to an appointment.
- Message your provider a non-urgent simple medical concern.
Examples of ways not to use portal messages:
Discuss complex medical issues or new medical symptoms. These should be addressed by scheduling a visit with your provider either in the office, via virtual visit or through a phone call to our nurses. Ongoing conversations with providers – if the problem cannot be resolved within a couple back-and-forth emails, then a visit should be scheduled.
It is important to note that MyChart messages are not private and may be answered by your provider, another member of your care team, or their staff.
Finally, MyChart responses that require your provider’s clinical time and expertise to answer may be billed to your insurance. There may be a co-pay based on your insurance plan’s guidelines.
For questions, please contact the MyChart Support Line at (413) 523-0790.