FAQs
Trinity Health Of New England and UnitedHealthcare have reached a new multi-year agreement that will reinstate your in-network access to Trinity Health Of New England’s hospitals, facilities, and health care providers you trust.
Trinity Health Of New England and UnitedHealthcare have reached a fair agreement that will reinstate access to in-network care with Trinity Health Of New England’s hospitals, facilities, and health care providers. Patients should book a new appointment to visit our facilities and doctors for care as normal.
A: Trinity Health Of New England and UnitedHealthcare have reached a fair agreement which means you can visit your Trinity Health Of New England’s facility and doctors for care as normal.
A: You can keep your appointment or contact your physician’s office directly to reschedule and move your appointment up sooner, as space allows.
A: No action is required at this time. You may continue to visit Trinity Health Of New England for care at in-network costs.
A: Yes, this agreement will reinstate your in-network access to Trinity Health Of New England’s hospitals, facilities, and health care providers.
A: For questions, please call our patient information line at (860) 263-0344.
- To schedule an appointment with your provider, please contact your physician’s office directly.
- For questions related to your health plan coverage or benefits, please contact UnitedHealthcare at the number on the back of your health insurance card.
A: Trinity Health Of New England and UnitedHealthcare have agreed to process any affected member claims between July 1–August 19, 2024, as in-network. For more information, contact UnitedHealthcare at the number on the back of your health insurance card.