Pharmacy and Drug Benefits


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Prescription medication is a blessing

You are likely living a healthy and independent life thanks to earlier disease detection and better medications designed to manage it.

Americans aged 65 to 84 take an average of up to 18 prescriptions a year, according to the American Society of Consultant Pharmacists. Medication is necessary for healthy aging, but managing several medications can be expensive and confusing.

Many of our Medicare Advantage plans automatically include Part D drug coverage that makes prescription drugs affordable and convenient. Depending on the plan, our enhanced drug coverage generally includes benefits such as $0 copay on preferred generics and no Part D deductible. All of our plans include Tier 1 drug coverage in the gap and access to 66,000 network pharmacies nationwide.

Our Formulary contains ALL of the top 100 prescribed drugs. We cover a large selection of generic and brand medications to choose from. Plus, our plans cover Tier 1 drugs in the coverage gap, which means extra savings for you! And to keep things hassle-free, we don’t require step therapy, a type of prior authorization that requires you to try a less expensive drug before stepping up to the originally prescribed drug.

We also offer a generous quarterly allowance to help you pay for over-the-counter medications, as well as health and wellness products such as common cold medicine, vitamins and more.

Our partnership with CVS Caremark allows you to enjoy the benefit of a mail-order pharmacy service. You can save time and money by reducing trips to a pharmacy for medications you take regularly, also known as maintenance drugs. CVS Caremark offers automatic refills, which means they track your refill schedules and ensure you receive your medication on time.

Concerns over whether a prescribed medication is covered under your plan are put to rest with our real-time formulary and benefit information. Eligible members will also have access to our Medication Therapy Management (MTM) program, which helps you to avoid medication-related problems such as side effects and interactions.

Call to speak with one of our trusted advisors at 1-800-964-4525 (TTY: 711) or to enroll and begin enjoying benefits like this. Receive the benefits of prescription medication without being weighed down by the cost and confusion that often come with it.

Quality Assurance

Trinity Health Plan Of New England has systems in place to ensure members receive appropriate care that is also safe. Our processes include a review of prescription drug claims in an effort to:

  • Reduce medication errors that may cause adverse reactions.
  • Prevent use of unsafe dosage amounts.
  • Avoid duplicate or unnecessary drugs.

These procedures are beneficial for all members and, in particular, for those who have more than one prescribing doctor, use more than one drug, or have more than one pharmacy.

Making the most of our drug benefits as a member

Call Member Services at 1-800-240-3851 (TTY:711) from 8 a.m. and 8 p.m. 7 days a week.

Contact your provider and ask if you can switch to 90-day fills for drugs you take every day and send prescriptions to CVS Caremark. By registering on our plan’s member portal website, you will have access to www.caremark.com via our single sign-on functionality.

After enrolling in the automatic refill and renewal programs, CVS Caremark will contact your provider if your prescription expires or is about to run out of refills.

When in your first 90 days with the plan, you may be able to receive a temporary supply of the drug to give your provider time to change to therapeutic alternative drug or to file a formulary exception request to have the drug covered, if approved.

We will cover a temporary supply of your drug during the first 90 days of your membership in the plan. The total supply will be for a maximum of 30 days. If your prescription is written for fewer than 30 days, we will allow multiple fills to provide up to a maximum of a 30-day supply of medication.

Please refer to your Evidence of Coverage.

Last updated: 06/2024